How to Block Stolen/Snatched or Misplaced Mobile Phone by PTA

How to Report Mobile Phone Theft?

If your mobile phone handset has been stolen/snatched or misplaced, you  can lodge a complaint with PTA in the following ways to get it blocked:

PTA Helpline: 0800-25625

Email PTA at: [email protected] OR Visit PTA Headquarters or nearest PTA Zonal office

The complainant can also contact Citizens Police Liaison Committee (CPLC) helplines: 1102, 021-35662222 or 021-35682222 for lodging complaint of snatched I stolen / lost mobile phone.


What Information to provide for Mobile Phone Blocking by PTA?

  • All it of Stolen/lost Mobile Phone
  • Mobile number (used in stolen/lost phone)
  • Brand/model/color Date of incident
  • Name CNIC number
  • Father’s name/Mother’s name Address
  • Contact number

How to Check Status of Mobile Phone?

The status of blocking can be checked after 16._woricing hours of reporting in following ways:
SMS: Send 15-digit IMEI to 8484

Website: https://dirbs.pta.gov.pk/

Android App: Check status of device via android application (DVS) Once blocked, following status shall be displayed against the stolen IMEI search: “Your mobile device (IMEI is blocked (Reported Stolen/Lost/Misused to PTA)”


Block Mobile Phone by PTA

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